For a general presentation of package tours and to know your rights, consult the new brochure:
New package travel directive from 1 July 2018
The new rules concerning package travels will enter into force on 1 July 2018 and will strengthen the rights of consumers in the EU.
Here you will find the presentation of the Ministry of Economy on the new regulations.
Further information is available on www.guichet.lu.
More details on the EU Package Travel Directive (links to the European Commission’s website):
Find out the video about the new package travel directive:
Situation for travel reservations until 30/06/2018:
A package travel is considered to be an organized travel that has to include at least two travel services, as for example, transport and accommodation and must be sold at an inclusive price.
The European Directive 90/314 on package travel, package holiday and package tours has strengthened consumer rights in this area.
The European Consumer Center in Luxembourg has published info sheets on package travel. The document can be downloaded below.
The info sheets will give you information on the following topics:
-Duty of the tour operator to information
-Right of withdrawal by the traveler
-Responsibility of the tour operator
Here you will find some press articles on this topic: