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Planning to travel to the UK? Beware of new procedures
Planning to travel to the UK? Beware of new procedures156 Ko
Valentine’s Day: Say yes to sustainable gifts!
Valentine’s Day: Say yes to sustainable gifts!178 Ko
The European Consumer Centre Luxembourg (ECC Luxembourg) advises caution when shopping online
The European Consumer Centre Luxembourg (ECC Luxembourg) advises caution when shopping online157 Ko
Afraid of Black Friday Hangover? How to Handle Post-Sale Regrets
Afraid of Black Friday Hangover? How to Handle Post-Sale Regrets172 KB
How do I pay within the European Union?
How do I pay within the European Union?181 KB
Our tips for hiring a car abroad
Our tips for hiring a car abroad149 KB
Driving in France during the Olympics
Driving in France during the Olympics220 KB
In 2023, ECC Luxembourg was more than ever at the service of consumers with 2 new records achieved
In 2023, ECC Luxembourg was more than ever at the service of consumers with 2 new records achieved201 KB
Valentine's Day is all about the pleasure of giving
Valentine’s Day is all about the pleasure of giving173 KB
New in France: free flow motorways
New in France: free flow motorways140 KB
Black Friday : Tips from European Consumer Centre Luxembourg to avoid the traps!
Black Friday : Tips from European Consumer Centre Luxembourg to avoid the traps!141 KB
Wedding Fair in Luxembourg
Wedding Fair in Luxembourg128 KB
Toll fees in Italy
Toll fees in Italy145 KB
Definition of phishing and steps to take in case of an attack
Definition of phishing and steps to take in case of an attack147 KB
ECC-Net - almost 118,000 consumer queries across Europe
ECC-Net – almost 118,000 consumer queries across Europe129 KB
Dating sites and applications: 5 points to pay attention to when signing up
Dating sites and applications: 5 points to pay attention to when signing up128 KB
Our advice to collectors and art lovers
Our advice to collectors and art lovers130 KB
The ECC Luxembourg takes stock of 2022 and sets a new record on the number of cases handled
The ECC Luxembourg takes stock of 2022 and sets a new record on the number of cases handled130 KB
A new website for the European Consumer Centre Luxembourg!
A new website for the European Consumer Centre Luxembourg!79 KB
La directive Omnibus a été transposée au Luxembourg : des nouveaux droits pour les consommateurs !
La directive Omnibus a été transposée au Luxembourg : des nouveaux droits pour les consommateurs !145 KB
Cyber Monday 2022: be careful when buying online!
Cyber Monday 2022: be careful when buying online!85 KB
Firewood and pellets: pay attention to scams!
Firewood and pellets: pay attention to scams!157 KB
Outward flight not taken - what happens with your flight back?
Outward flight not taken – what happens with your flight back?130 KB
The European Consumer Centre Luxembourg (ECC Luxembourg) informs passengers about their rights
The European Consumer Centre Luxembourg (ECC Luxembourg) informs passengers about their rights82 KB
The ECC Luxembourg team welcomes you on premises
The ECC Luxembourg team welcomes you on premises130 KB
CEC Luxembourg: Consumers say thank you
CEC Luxembourg: Consumers say thank you135 KB
Cash payments: limits in each EU country
Cash payments: limits in each EU country130 KB
World Consumer Rights Day on 15 March: Best sustainable practices from all over Europe
World Consumer Rights Day on 15 March: Best sustainable practices from all over Europe137 KB
Valentine's Day: opt for 100% guaranteed gifts
Valentine’s Day: opt for 100% guaranteed gifts147 KB
Getting money back as a consumer - new dynamic contact form at CEC Luxembourg
Getting money back as a consumer – new dynamic contact form at CEC Luxembourg137 KB
Searching for real estate in the border region - Who pays the real estate agent's commission?
Searching for real estate in the border region – Who pays the real estate agent’s commission?142 KB
Black Friday : Advice and hotline action of ECC Luxembourg
Black Friday : Advice and hotline action of ECC Luxembourg143 KB
Frankfurt-Hahn airport in difficulty
Frankfurt-Hahn airport in difficulty140 KB
Legal advice for choosing your craftsman
Legal advice for choosing your craftsman220 KB
EU introduces new rules for online shopping from 1 July 2021
EU introduces new rules for online shopping from 1 July 2021171 KB
30th anniversary of the CEC Luxembourg
30th anniversary of the CEC Luxembourg143 KB
icône pdf
Renforcement des droits pour les personnes en situation de handicap : Initiative de l’UE pour une société adaptée aux besoins individuels (FR)96 KB
The consequences of the crisis for the consumer
The consequences of the crisis for the consumer182 KB
15/03/2021 - World Consumer Rights Day
15/03/2021 – World Consumer Rights Day158 KB
Drop-shipping and Pop-up Stores - Knowing your rights as a consumer when shopping
Drop-shipping and Pop-up Stores – Knowing your rights as a consumer when shopping170 KB
Record number of cases registered by the ECC Luxembourg in 2020
Record number of cases registered by the ECC Luxembourg in 2020126 KB