News

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New CPC-Regulation: CEC Luxembourg is designated to report infringements

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Le CEC participe à la foire «Vakanz»

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L’envoi de colis : tout ce que les consommateurs doivent savoir

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04.12.2019: Droits des passagers aériens dans l’UE: L’organisme en charge des plaintes au Luxembourg se présente

Subjects

shopping

Purchasing in the EU

Purchase in Europe: information on making purchases at store, online or at trade fairs and exhibitions etc.
Travel

Travel

Travel: information on your rights as a traveller

Vehicles

Vehicles: information on the purchase and the renting of vehicles
immobilien

Real Estates

Real estates : information on the purchase and the renting of real estates
telecommunication

Telecommunication

Telecommunication : information on roaming charges etc.
finance

Financial services

Financial services : information on credits, chargeback, cross border transactions etc.
medical

Healthcare

Healthcare : information on healthcare abroad
fraud

Fraud

Frauds: information on different kind of frauds
streitschlichtung

Alternative dispute resolution

Alternative dispute resolution (ADR)- information on the ADR regime (in Luxembourg)