Have you ever wondered about your consumer rights in the EU after Brexit? In case that you have a consumer dispute with a company in the UK, you should be aware that all EU consumer rights will continue to apply during the transition period until 31.12.2020. This is the case for example for air passenger rights under Regulation (EC) No 261/2004 or your warranty rights, such as repair or exchange when buying in a shop or online or your withdrawal rights for an online purchase within 14 days.
The European Consumer Centre Luxembourg (ECC Luxembourg) will continue to deal with your consumer disputes with companies in the UK in collaboration with the colleagues from ECC UK during the transition period.
For more information on Brexit and its implications for EU consumers, do not hesitate to contact ECC Luxembourg.